Privacy Policy

Last Updated: 17-12-2024

At MARINAMINAS Ltd trading as Marina Minas, your privacy is of the utmost importance. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and services. By accessing this website or using our services, you agree to the terms of this Privacy Policy.

1. Who We Are

2. What Personal Information Do We Collect?

We may collect and process the following types of personal data:

Contact Information: Name, email address, phone number, postal address.
Communication Data: Any information you share when you contact us via email, phone, or through the website.
Service Information: Details about the coaching services you use or enquiries you make.
Payment Information: If applicable, payment details are collected securely through trusted third-party providers.
Website Usage Data: IP address, browser type, operating system, and other data collected via cookies (see section 7).

3. How We Use Your Information

We process your personal data for the following purposes:

To provide you with life coaching services tailored to your needs.
To communicate with you about bookings, sessions, or other queries.
To send updates, newsletters, or marketing communications (only with your consent).
To improve our website, services, and overall client experience.
To process payments securely.
To comply with legal and regulatory obligations.

4. Lawful Basis for Processing

We process your personal information based on one or more of the following legal grounds:

Your consent (e.g., subscribing to newsletters).
For the performance of a contract (e.g., providing coaching services).
To comply with a legal obligation (e.g., record-keeping).
Legitimate interests (e.g., improving our services and maintaining website security).

5. How We Share Your Information

We do not sell or share your personal data for marketing purposes. We may, however, share your data in the following circumstances:

All third-party providers are GDPR-compliant and contractually obligated to handle your data securely.

6. How Long Do We Keep Your Data?

We retain your personal data for as long as necessary to:

Typically, we keep client information for up to 6 years following the conclusion of our services, unless legal requirements dictate otherwise.

7. Cookies and Website Tracking

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device to track website usage. You can manage your cookie preferences through your browser settings.

We may use cookies to:

For more details, please refer to our Cookie Policy.

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Access: Request a copy of the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data when it’s no longer necessary.
Restrict Processing: Request to limit how we use your data.
Data Portability: Request a transfer of your personal data to another service provider.
Object: Object to the processing of your personal data.

To exercise any of these rights, please contact us at [Insert Contact Email].

9. Data Security

We take reasonable steps to protect your personal data from loss, misuse, or unauthorised access. This includes secure servers, encryption methods, and access restrictions to your data.

However, no method of electronic transmission is 100% secure, so we cannot guarantee absolute security.

10. Third-Party Links

Our website may contain links to third-party websites or resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal data.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We recommend reviewing this policy periodically to stay informed.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us: